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2024 Business Owner Report

This year’s survey explores the perspectives, aspirations and outlooks of small and mid-sized business owners across the U.S.

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Susan Couch is a Senior Vice President and Senior Relationship Manager for the San Diego market Commercial Banking team at Bank of America. In this capacity, her responsibilities include leading a team of specialists focused on understanding each client’s unique needs to deliver strategic financial guidance and solutions. Susan’s mission is to help local companies thrive by achieving their business goals, no matter how simple or complex.

Susan is a graduate of University of Washington Pacific Coast Banking School (Alumni Council), Phoenix Community College with an AA in Banking and Finance and LEAD San Diego Honor graduate. Active in the community, she currently serves on the boards of the Aerospace & Defense Forum San Diego, National Defense Industrial Association (NDIA), San Diego Military Advisory Council (SDMAC), United Service Organization (USO) and active with the Armed Forces Communications & Electronics Association (AFCEA), San Diego Cyber Center of Excellence (SDCCOE), Padres Pedal the Cause San Diego, BAC Leadership, Education, Advocacy & Development (LEAD) for Women, Military Support & Assistance Group (MSAG), Women’s leadership Council, and Power of 10 Mentorship program.

Susan joined Bank of America in 1990 as a Financial Center Manager in San Diego prior to becoming a Senior Relationship Manager with Commercial Banking. Susan has been the recipient of several awards including the YWCA Tribute to Women in Industry (TWIN), one of San Diego’s most prestigious business recognition awards given to women who have made significant contributions to their industries and communities, San Diego Business Journal finalist for Women Who Mean Business & Top 50 Women of Influence: 50 over 50, Bank of America Spirit of Excellence, Leadership, Superstar, Top Gun honors, Pinnacle Award winner (Business Banking’s top honor for employees who deliver exceptional results in serving clients, teammates and the company) and the Grit Award winner, highlighting commitment to her clients & community collaboration across all channels.


    • Restaurant/Food Industry
    • Waste Management
    • Wholesale Trade
    • Engineering Firms
    • Professional Services
    • Manufacturing
    • General industries
    • Government Contractors

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Dalton Bray

Senior Vice President

Commercial Credit Specialist

Cilla Weischselbaum

Vice President

Treasury Sales Officer

Maria Sanfilippo

Assistant Vice President

Sales Support Associate

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.