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2023 Mid-Sized Business Owner Report

Our inaugural Mid-Sized Business Owner Report captures viewpoints on the economy, financing in their businesses, labor, digitization, and more.

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As a Relationship Manager, I take pride in nurturing and growing the relationship. I have been with the bank for more than 12 years and have clients that I still interact with from my very first year as a banker. I listen to the needs of my clients and create solutions that will help to better their business. Pre-pandemic, I advised a client about having access to capital in the event of an emergency and for short term capital needs. I extended a Line of Credit to that client. During the first few months of the pandemic, that line of credit helped the client to sustain their business during uncertain times.

I joined Bank of America in 2011 as a Sales and Service Specialist. I spent the first 5 years of my career in the financial center. During that time I realized my love for business and in In 2016, I made my way into Business Banking and have not looked back since.  Although I work with various different types of businesses, I truly enjoy working with women owned, Minority owned, and consumer goods companies.

I love new experiences, trying new foods, and traveling. Because of my love for the beach, the majority of my traveling has been to various places in the Caribbean. I’m also a major Basketball fan, my favorite player is Lebron James.


    • Retail
    • Technology Services
    • General industries
    • Manufacturing
    • Not-for-profit

    • Memorial Sloan Kettering Cancer Cycle for Survival Participant • Event Planning Co-chair for the Black Executive Leadership Council

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Brandon Johnson


Sales Support Associate

Lisa Miller

Vice President

Treasury Sales Officer

Tiffanye Ngo


Treasury Sales Analyst

Alicia Frazier


Commercial Credit Specialist

Dajiah Lucas

Assistant Vice President

Lending Officer

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.