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2024 Business Owner Report

This year’s survey explores the perspectives, aspirations and outlooks of small and mid-sized business owners across the U.S.

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As a key Ambassador for building relationships in Business Banking at Bank of America, Michelle is committed to helping every client succeed. She serves as a Senior Relationship Manager on the team led by Market President, Marilyn Bush. As a leader, Michelle takes the time needed to connect with business owners, understanding their company, family, and employees’ priorities.  Michelle aims to continuously deliver ideas and solutions that are actionable and effective for her clients and display shared success. 

At the onset, Michelle started as a Senior Business Credit Specialist in Small Business Banking at the height of the economic downturn. Her multiple roles increased from individual contributor to leadership while establishing her presence as a SBA lending subject matter expert. Prior to joining BofA, she spent over 12 years as an SBA stakeholder at GE Capital Finance Corp and Zions Bank.

Fun fact about Michelle:

Michelle & her husband are 3 for 3 in their mission to support their children’s accomplishment of becoming college graduates! This continues their family legacy around the importance of education and the increased potential for overall wellness!


    • General industries
    • Healthcare & Physician Practices
    • Manufacturing
    • Agriculture

    • Board Member - Springboard to Learning
    • Committee Chair - Black Professional Group at Bank of America
    • DEI Committee Member - Crew- StL (Commercial Real Estate Women)

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Darrian Whitford


Sales Support Associate

Jeffrey Hightower

Senior Vice President

Commercial Credit Specialist

Phil Meeks

Vice President

Lending Officer

Andrea Mendez


Treasury Sales Officer

David Williams


Treasury Sales Analyst

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.