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2023 Mid-Sized Business Owner Report

Our inaugural Mid-Sized Business Owner Report captures viewpoints on the economy, financing in their businesses, labor, digitization, and more.

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Kathleen A. Ferguson is the Vice President and Business Banking Relationship Manager for the Augusta Market and Central Savannah River Area (CSRA) in Global Banking and Markets at Bank of America. In this capacity, her responsibilities include leading a team of specialists focused on understanding each client’s unique needs to deliver strategic financial guidance and solutions. Kathleen’s mission is to help local companies thrive by achieving their business goals, no matter how simple or how complex.

Bringing over 30 years of experience, Kathleen joined Bank of America in 2016. Throughout her banking career, Kathleen has served mid-sized companies in Augusta and the CSRA to support their business banking needs.

To help create a more sustainable future for the companies and communities she serves, Kathleen volunteers with several not-for-profit organizations focused on financial literacy, ending hunger, homelessness, affordable housing, and military support. She also serves as a mentor for teammates across Bank of America as a member and leader in the Key Talent Council. She is the Chair for the Augusta Chapter of Bank of America’s Military Support and Assistance Group and Our Redeemer Lutheran Church Board of Youth. In addition, she serves on the Aiken County Habitat for Humanity Board of Directors, Our Redeemer Lutheran Church Council and Vice President for Women In Defense – Augusta Chapter. She is also active in the Armed Forces Communications Electronics Association (AFCEA) Augusta-Fort Gordon Chapter and Association Of The United States Army (AUSA) Greater Augusta-Fort Gordon Chapter.

A native of Augusta, Kathleen graduated with a Bachelor of Business Administration in Management from Augusta University. She resides in Martinez, Georgia.


    • General industries
    • Government Contractors
    • Healthcare & Physician Practices
    • Transportation
    • Manufacturing
    • Not-for-profit
    • Professional Services

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Lauren Cook

Assistant Vice President

Sales Support Associate

Margie Heslin

Vice President

Treasury Sales Officer

Arinze Akomas

Treasury Sales Analyst

Hassan Nelson

Vice President

Lending Officer

Shanhan McClure


Commercial Credit Specialist

Joe Cigna

Vice President

Lending Officer

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.