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2023 Mid-Sized Business Owner Report

Our inaugural Mid-Sized Business Owner Report captures viewpoints on the economy, financing in their businesses, labor, digitization, and more.

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Karen Shoener is a Senior Vice President and Senior Relationship Manager for the Pennsylvania market in Commercial Banking at Bank of America. In this capacity, her responsibilities include leading a team of specialists focused on understanding each client’s unique needs to deliver strategic financial guidance and solutions. Karen’s mission is to help local companies thrive by achieving their business goals, no matter how simple or how complex.

Bringing over thirty years of experience, Karen joined Bank of America in 2005.  She began her banking career at PNC Bank and its predecessor Banks, where she was most recently a Senior Vice President, covering the Philadelphia region in Commercial Banking. Throughout her banking career, Karen has served mid-sized companies throughout the Delaware Valley area to support their commercial banking needs.

To help create a more sustainable future for the companies and communities she volunteers with several not-for-profit organizations focused on hunger and children’s welfare in the Philadelphia region.  She also serves as a mentor for teammates across Bank of America Merrill Lynch. In addition, Karen also serves as Co-Chair of Bank of America’s Executive Council for the Mid-Atlantic Region.

Originally from Berks County, Pennsylvania, Karen graduated from The Pennsylvania State University with a degree in Finance.  Karen also attended Villanova University, where she obtained her M.B.A. She resides in Radnor, Pennsylvania.


    • General industries
    • Accounting and Law Firms
    • Manufacturing
    • Not-for-profit

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Beth Heidler

Sales Support Associate

Nina Cola

Treasury Sales Officer

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.