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2023 Mid-Sized Business Owner Report

Our inaugural Mid-Sized Business Owner Report captures viewpoints on the economy, financing in their businesses, labor, digitization, and more.

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Joan Palazzo is a Sr. Vice President and Sr. Relationship Manager for the Boston/Metrowest market in Business Banking at Bank of America. In this capacity, her responsibilities include leading a team of specialists focused on understanding each client’s unique needs to deliver strategic financial guidance and solutions.  Joan’s mission is to help local companies thrive by achieving their business goals, no matter how simple or how complex.

Bringing 37 years of experience, Joan joined Bank of America in 1986.  After graduating from Boston College with a B.A. in Economics, Joan began her banking career at The First National Bank of Boston where she served as an Asst. Vice President in Large Corporate Lending and Asset Based Lending after completing the Credit Analyst Program.  For the last 20 plus years, Joan has served small to mid-sized companies throughout Greater Boston and the Metrowest area in supporting their commercial banking needs. In 2022, Joan completed the Bank of America Women's Executive Development Program. 

To help create a more sustainable future for the companies and communities she serves, Joan volunteers within her home community as she chaired the pool committee for the local non-profit pool and tennis club.  Additionally, Joan chaired the local high school Senior Fashion Show each year which is a fundraiser for the senior class.  


    • General industries
    • Manufacturing
    • Emerging Growth Companies
    • Government Contractors
    • Transportation
    • Not-for-profit
    • Restaurant/Food Industry
    • Waste Management

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.