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2024 Business Owner Report

This year’s survey explores the perspectives, aspirations and outlooks of small and mid-sized business owners across the U.S.

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Gwendolyn (Gwen) Givens-Jones is a Senior Vice President and Sr. Relationship Manager for the Los Angeles Metro market in Commercial Banking at Bank of America Merrill Lynch. In this capacity, her responsibilities include leading a team of specialists focused on understanding each client’s unique needs to deliver strategic financial guidance and solutions. Gwen’s mission is to help local companies thrive by achieving their business goals, no matter how simple or how complex.

Bringing 43 years of experience, Gwen joined Bank of America Merrill Lynch in 1980. She has also served as Consumer Market Manager prior roles with Bank of America Merrill Lynch. Throughout her banking career, Gwen has served mid-sized companies throughout the Los Angeles area to support their commercial banking needs.

To help create a more sustainable future for the companies and communities she serves, Gwen volunteers with several not-for-profit organizations focused on financial literacy, ending hunger and homelessness, most recently with providing care packages for the U.S. Veterans. She also serves as a mentor for teammates across Bank of America Merrill Lynch as a member and leader in the Black Professional Group, Asian Leadership Network and The LGBT Employee Network. In addition, she also serves on the Brotherhood Crusade Board, the Central Los Angeles Regional Council, The African American Leadership Team and the LGBT Leadership Team as an ally.

Originally from Pasadena, California, Gwen attended Pasadena City College.  She resides in West Covina, California. Gwen is a member of the Los Angeles Area of Chamber of Commerce. Gwen has a passion for volunteering, networking, and enjoys traveling with her husband.


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Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Samuel Kae

Senior Vice President

Lending Officer

Ricardo Marquez

Treasury Sales Analyst

Connie Gonzalez

Sales Support Associate

Brandon Citrin

Vice President

Treasury Sales Officer

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.