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2024 Business Owner Report

This year’s survey explores the perspectives, aspirations and outlooks of small and mid-sized business owners across the U.S.

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Crystal Reynolds is a Senior Relationship Manager for the Greater Texas market in Commercial Banking at Bank of America. In this capacity, her responsibilities include leading a team of specialists focused on understanding each client’s unique needs to deliver strategic financial guidance and solutions. Crystal's mission is to help local companies thrive by achieving their business goals, no matter how simple or how complex.

Bringing 15+ years of experience, Crystal joined Bank of America in 2018.  She has extensive knowledge of both the commercial and consumer segments of the financial services industry.  As a Relationship Manager, Crystal serves mid-sized companies throughout the Greater Austin area and supports their commercial banking needs.

To help create a more sustainable future for the companies and communities she serves, Crystal volunteers with not-for-profit organizations.  Crystal is on the BookSpring Board of Directors and serves as a member of the Grant Finance Committee for Impact Austin. In addition, Crystal is a member of the Bank of America Women’s Employee Leadership Network.


    • General industries
    • Government Contractors
    • Healthcare & Physician Practices
    • Technology Services

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Terran Kendrick


Sales Support Associate

Brandy Peper


Treasury Sales Analyst

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.