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2023 Mid-Sized Business Owner Report

Our inaugural Mid-Sized Business Owner Report captures viewpoints on the economy, financing in their businesses, labor, digitization, and more.

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Crystal Nguyen is a Vice President and Senior Relationship Manager for the Washington Market in Commercial Banking at Bank of America. In this capacity, her responsibilities include leading a team of specialists focused on understanding each client’s unique needs to deliver strategic financial guidance and solutions. Crystal’s mission is to help local companies thrive by achieving their business goals, no matter how simple or how complex. Crystal’s targeted industries and businesses include technology, manufacturing and healthcare to name a few.

Bringing over 15 years of experience, Crystal joined Bank of America Merrill Lynch in 2007 while attending the University of Washington and again in 2022. Throughout her banking career, Crystal has served mid-sized companies throughout the greater King County area to support their commercial banking needs.

To help create a more sustainable future for the companies and communities she serves, Crystal volunteers with not for-profit organizations focused on supports for youths and families. She also serves as a mentor for teammates across Bank of America as members in Asian Leadership Network, Leadership, Education, Advocacy and Development for Women and Multicultural Leadership Network.

Crystal is fluent in both English and Vietnamese. Outside of work, she enjoys traveling, volunteering and listening to podcasts.

    English & Vietnamese

    • Technology Services
    • Emerging Growth Companies
    • Healthcare & Physician Practices
    • Manufacturing

    • Cascade Vista Club
    • the Service Board (tSB)
    • Asian Leadership Network (ALN)
    • Lead for Women

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Danyah McDonnell

Assistant Vice President

Sales Support Associate

Craig Saunders

Senior Vice President

Lending Officer

Elizabeth Happel

Vice President

Lending Officer

Anna Doran

Vice President

Treasury Sales Officer

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.