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2024 Business Owner Report

This year’s survey explores the perspectives, aspirations and outlooks of small and mid-sized business owners across the U.S.

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Caitlin Crowe of Portland, Maine is passionate about partnering with companies to understand needs, bring value-added strategic ideas and provide capital to enable growth. As a Senior Relationship Manager at Bank of America, Caitlin believes the foundation of this is fostering relationships through community building. During her sixteen year career, Caitlin has worked on everything from large M&A sell-side investment banking transactions, to non-profit and healthcare financings, to co-founding an education non-profit in West Africa. Caitlin is eager to continue building relationships with growing companies in Maine which in turn directly contributes to the economic development of the state. She cares deeply about community leadership and participates in various groups including the Dartmouth Club of Maine as President.


    • General industries
    • Manufacturing
    • Not-for-profit
    • Professional Services
    • Retail
    • Technology Services

    • President, Dartmouth Club of Maine

Meet the Team

With access to the global resources of Bank of America, our team is comprised of talented and experienced individuals committed to building strong client relationships based on trust and personalized service.

Karen Cummings

Senior Vice President

Lending Officer

Joanne Papa


Treasury Sales Officer

Shannon Tundel

Assistant Vice President

Sales Support Associate

Bank of America Business Banking

As you work to take your business to the next level in an environment where business and technology sophistication are critical to having a competitive edge, you need a local banking partner who has your long-term interests at heart.

Bank of America is that local advocate. We work closely with you to understand your business goals. We then draw on our Bank wide resources, technology and experience to generate ideas and solutions that will propel your business further.

With Bank of America Business Banking by your side, you can be assured your business has the power to grow and thrive.

You can benefit from:

Local Relationship Managers who are your advocates and bring the Bank’s resources to you as a seamlessly integrated, dedicated team

Comprehensive commercial banking platform with full range of products and technology, backed by Bank of America’s strength and stability

Access to bank-wide services beyond business banking, to manage both your business and personal wealth

Let's have a conversation.

There is no substitute for a one-on-one relationship with a Bank of America relationship manager who is committed to your needs. Request an appointment today.